EMAIL ALERTS
Get notified when Brightree is degraded or down.
At most one alert email per day (only when Brightree is down).
HOW WE MEASURE STATUS
Brightree availability, without the noise.
What types of errors do we track?
We track signs that Brightree itself is unavailable or impaired, including platform-wide downtime, maintenance periods, and Brightree login or service errors affecting customer workflows.
What does not count as a Brightree outage?
This monitor focuses on a simple question: can users view and execute workflows across Brightree’s services? Individual account setup or task-specific problems are not treated as evidence that Brightree itself is down.
How are Healthy, Degraded, and Issues determined?
Current status reflects the latest confirmed workflow checks. In the calendar, a day shows Issues after at least four issue observations, Degraded after at least eleven degraded observations, and Healthy otherwise.